Making remarkable wines since 1844

1. The Re-corking Clinic

The purpose of a Penfolds Re-corking Clinic ("Clinic") is to service Penfolds red table wines that meet the eligibility criteria described in Clause 2 below.

The Clinic is a discretionary, free-of-charge service provided by Penfolds. By participating in the Clinic you may (subject to the conditions below) have the opportunity to have your prized Penfolds wine opened, visually inspected, tasted for the purpose of assessing its quality, topped up and then certified that it has been assessed at a Clinic (as determined by the Penfolds winemaker). You may also be able to have your prized Penfolds wine re-capsuled.

By submitting your wine to a Clinic for assessment, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them. Submitting your wine to a Clinic can be done (a) in person, at the Clinic (b) any other method for submitting your wine that you may agree with Penfolds.

2. Eligibility Criteria

2.1 Eligible Wines

To be eligible for the Clinic, your Penfolds wine must:

  1. be a Penfolds red table wine;
  2. be at least 15 years old (from the date of vintage noted on the bottle);
  3. not be an Ineligible Wine (as defined in clause 2.2 below);
  4. have a label that is legible, with vintage clearly stated; and
  5. meet the ‘style’ and quality criteria (as determined by a Penfolds winemaker).

2.2 Ineligible Wines

Your Penfolds wine will not be eligible for assessment at the Clinic, as determined by Penfolds in its absolute discretion, if the below applies to your Penfolds wine (“Ineligible Wine”):

  1. Automatic Ineligibility of your Penfolds wine:
    1. is without the original label;
    2. has a label that is illegible;
    3. has been assessed at a previous Clinic (as determined by Penfolds’ records); or
    4. is missing an original capsule.
  2. Discretionary Ineligibility if in your Penfolds wine:
    1. the level of the wine has dropped below the shoulder (as per the Digital Ullage Measure in Annexure 1 below);
    2. the wine bottle has experienced water submersion;
    3. the wine bottle’s capsule has evidently been tampered with; or
    4. the wine does not meet the ‘style’ criteria (as determined by a Penfolds winemaker)

2.3 Other

We note that:

  1. bottles in good condition (as determined in the sole discretion of a Penfolds winemaker) will not normally be opened;
  2. under no circumstances will Penfolds re-cork wine that has already been recorked previously; and
  3. under no circumstances will Penfolds re-label any wine that is presented at the Clinic.

3. Assessment

Eligible wines From 1950 Vintage (1950-2010 vintages inclusive) will be assessed at the Clinic on the following basis:

  1. Where a Penfolds winemaker agrees to open your Penfolds wine, you confirm that you have given that winemaker your consent to open your wine and the final decision for your wine to be opened is made by you.
  2. Once your Penfolds wine is opened, the Penfolds winemaker shall taste and assess the wine.
  3. If the Penfolds winemaker decides (in their absolute discretion) that your Penfolds wine is found to be an acceptable example of the wine style and vintage, your wine may be:
    1. topped up with a recent vintage of the same wine;
    2. re-corked with a Clinic cork;
    3. re-capsuled at the Clinic; and
    4. labelled with a Clinic certification label, signed by the Penfolds winemaker, which will certify that the wine has been opened, tasted, assessed and re-corked by Penfolds at the Clinic.
  4. Where a Penfolds wine is opened and tasted and determined by a Penfolds winemaker to no longer be an acceptable example of the relevant wine style and vintage (“Unacceptable Condition”), the wine will be re-corked with a plain, unbranded cork. No Clinic certification label and no capsule will be affixed to the wine bottle where a Penfolds wine is adjudged to be of Unacceptable Condition.
  5. Under no circumstances will a wine in Unacceptable Condition be treated in accordance with Clause 3(c) above.
  6. All Penfolds’ decisions (including of winemakers) made in connection with all aspects of the wine assessments and Clinic are final.

4. General

  1. Penfolds reserves the right (in its absolute discretion) to refuse to open any bottle of wine presented at the Clinic or to limit the number of bottles of wine that may be submitted for assessment at the Clinic, regardless of whether a particular bottle meets the eligibility criteria.
  2. You are responsible for your Penfolds wine at all times before, during and after a Clinic, including all transportation to and from the Clinic. Penfolds will take the utmost care in handling your wine, however, to the maximum extent permitted by law, Penfolds accepts no responsibility and will not be liable (including in negligence) for any loss (including indirect, special or consequential loss), expense, personal injury, illness or death, or damage suffered in connection with your wine or the Clinic.
  3. Penfolds accepts no liability for the condition of your Penfolds wine and does not provide (and, to the full extent permitted by law, expressly excludes) any warranty that the discretionary services provided at the Clinic will improve the condition of your wine, add value to your wine or prevent the deterioration of your wine.
  4. At the Clinic, there will be opportunities to purchase other Penfolds wines and non-wine items (for example merchandise) in accordance with Penfolds’ standard Conditions of Sale.
  5. If the Clinic cannot run as planned for any reason beyond Penfolds’ control, Penfolds may end, change, suspend or cancel the Clinic as need be.

6. Filming & Photography During Attendance

  1. By attending the Clinic you consent to Penfolds and persons assisting Penfolds:
    1. filming, photographing and recording you during your attendance (“Your Image”); and
    2. using Your Image for any Penfolds’ marketing and promotional purposes (including by copying, reproducing and causing to be seen or heard in public or communicating Your Image on Penfolds’ social media channels, websites and through or on any other medium such as printed materials).
  2. You agree that Penfolds and persons assisting Penfolds:
    1. do not have to make any payment to you for use of Your Image and may (at Penfolds’ discretion) not acknowledge or identify you in the relevant promotional material; and
    2. may modify Your Image and compile it together with footage of other participants, photographs, film, music and recordings.
  3. You understand that:
    1. promotional material will be made available to the public across different media platforms which may include broadcast, the internet and social media platforms, and given the nature of the internet, once Your Image is made available online it is possible that they may be accessed, used, modified, copied and distributed by any person anywhere in the world, for any purpose (and Penfolds will not have control over such conduct); and
    2. Penfolds owns the copyright and other rights in all material created which incorporates Your Image.
  4. If you do not wish to be filmed, photographed or recorded, please notify a Penfolds staff member immediately at check in to the Clinic.

7. Privacy

Any information you provide to us through the Penfolds website or at the Clinic will be used and stored in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).

We will only use your details for the purposes of registering and contacting you for the Clinic. If you have ticked the “opt-in” box on the registration form, you are consenting to Penfolds keeping your personal information on its database to use for future marketing purposes. We will always provide you with an opportunity to unsubscribe.

8. Responsible Drinking

Enjoy alcohol responsibly. Consider the safe drinking levels recommended in the National Health and Medical Research Council Australian Guidelines to Reduce Health Risks from Drinking Alcohol – see: www.nhmrc.gov.au/about-us/publications/australian-guidelines-reduce-health-risks-drinking-alcohol.

Annexure 1 - Digital Ullage Measure