Introduction

The use of this website is governed by these terms and conditions, which may be amended by us from time to time. Every time you use this website, you acknowledge to us that you have read these terms and conditions and agree to be bound by them. Some members have the ability to invite their own family and friends to Penfolds.com. Penfolds.com has the right to revoke the ability to invite in its absolute discretion.

Age requirement

You may only use this website if you are aged 18 years or over or otherwise over the legal drinking age in your country of residence. You must immediately exit the website if you do not meet these requirements.

Intellectual property and restrictions on use of content

Unless expressly stated otherwise, all intellectual property rights appearing on this website (such as names, trademarks, logos and copyright material) are owned by us and/or our related companies. You must not use that intellectual property in any way whatsoever, except as expressly permitted by us in writing (or in the case of copyright material, as permitted by Australian and international copyright laws).

e-Gift Voucher Terms & Conditions

  • Penfolds.com e-Gift Voucher (e-Gift Voucher) entitle the holder to goods equal to the value stated on the e-Gift Voucher.
  • Penfolds.com e-Gift Voucher must be used in one single transaction. Any unused balance cannot be used in a subsequent order.
  • Penfolds.com e-Gift Voucher cannot be used in conjunction with other coupon codes.
  • e-Gift Voucher are only redeemable on https://www.penfolds.com/
  • e-Gift Voucher may not be exchanged (wholly or partly) for cash.
  • The value shown on a e-Gift Voucher includes GST. Pricing of all products offered for sale on Penfolds.com are also inclusive of GST.
  • If the e-Gift Voucher holder's order exceeds the amount of the e-Gift Voucher, the e-Gift Voucher holder will be required to pay for the difference in price between the value of the e-Gift Voucher and the retail price of the goods or services.
  • All e-Gift Voucher sold for use on Penfolds.com expire three (3) years from date of purchase.
  • Should Penfolds.com suspect any fraud relating to a e-Gift Voucher, Penfolds.com may refuse to redeem the e-Gift Voucher until Penfolds.com is satisfied that no fraud has occurred.
  • Penfolds.com is not liable for any lost/stolen e-Gift Voucher . Please contact a Penfolds.com immediately if your e-Gift Voucher has been lost/stolen. Lost/stolen e-Gift Voucher can only be replaced if satisfactory proof of purchase is provided and the e-Gift Voucher has not been redeemed.
  • E-gift voucher purchase or redemption does not contribute to loyalty spend or tier on Penfolds.com.

Full Terms and Conditions for Penfolds.com can be found here.

Transactions on our website

If you use this website to purchase goods from us, we may require that you open an account and that you create a username and password. You must keep your account username and password details confidential and secure at all times. You must not allow any other person to use your account, including any person under the age of 18. You are solely responsible for all activity that occurs on your account and must notify us immediately if you become aware of any unauthorised access to or use of your account. Our  Conditions of Sale  govern any purchases you make from this website.

Disclaimer

While we will take all reasonable steps to ensure that this website is accurate, the website and its contents are provided on an "as is" basis. To the maximum extent permitted by law, all warranties in respect of this website and the information contained in it (including the content of or use of this site, the security of your computer in accessing this site, computer viruses, the availability, uptime and security of this site, and the integrity of data accessed through this site) are excluded. We (including our related companies) are not liable for any loss or damage which you may suffer as a result of using this website. We reserve the right to revise the content of, or withdraw access to this website at any time without notice or liability to you.

The laws of Victoria, Australia, govern these Terms and Conditions. This website and its contents are owned by Treasury Wine Estates Vintners Limited ABN 55 004 094 599, of Level 8, 161 Collins Street Melbourne VIC 3000.

This page was last updated November 2019